The weather, accidents and other circumstances beyond our control can affect service to our customers. Outages can be caused by heavy snow and ice weighing down tree branches and limbs, which in turn can bring down primary and secondary wires. Animals coming in contact with transformers and poles damaged by automobile accidents can also interrupt service to our customers.
If you lose power, look around the neighborhood and see if everyone else is without power. If not, the problem is within your home and may be a problem with your fuses or circuit breaker.
If your neighbors are also without power, call the WMGLD at (781) 246-6363. Don’t assume someone else has called – it is better to hear from several affected customers than none at all.